Cancellation Return Refund Policy for PRANJAL BIO (OPC) PRIVATE LIMITED

Effective Date: 01/07/2023

General Returns and Refund Policy:

• We are committed to customer satisfaction and providing high-quality products. If for any reason you are not completely satisfied with your purchase, you may return the product within 7 days from the date of delivery for a refund.
• To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it.

Initiating a Refund:

• To initiate a refund, please follow these steps: a) Contact our customer support team by phone at [+91 80049 29845] or via email at [pranjalbio77@gmail.com] to notify us of your intention to return the product. b) Our customer support team will provide you with further instructions and a Return Authorization Number (RAN) that must be included on the package when returning the product. c) Carefully package the product, ensuring it is adequately protected during shipping. d) Ship the product back to us using a trackable shipping service, and retain the tracking number for reference.

Address for Returns:

• Please return the product to the following address:
• Pranjal Bio OPC private Limited, 302, Prashanthi Nilayam, Vaikuntapuram, Tirupati – 517507 Support Emailpranjalbio77@gmail.com

Inspection and Refund Process:

• Once we receive the returned product, our team will inspect it to verify its eligibility for a refund.
• If the return is approved, we will initiate the refund to your original payment method and the amount will be credited within 5 days to your bank account from the date of receiving the returned product.
• Please note that the refund may take some time to process and appear in your account, depending on your payment provider.

Damaged or Defective Products:

• If you receive a damaged or defective product, please contact our customer support team immediately. We will arrange for a replacement or refund, including any shipping costs incurred.Replacement time will be 7 days from date of receiving product to our office.

Contact Information:

1. • Phone: [+91 80049 29845]
   • Email: [pranjalbio77@gmail.com]
   • Address:Pranjal Bio OPC Priavate Limited , 302, Prashanthi Nilayam, Vaikuntapuram, Tirupati – 517507 Support Emailpranjalbio77@gmail.com

Customer Support:

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